Terms of service

Terms and Conditions of Sale

These Terms and Conditions of Sale and Use govern access to the Velaris website and purchases made on it.

By accessing our website and/or placing an order, you accept these terms without reservation.

1. Introduction

The website is operated under the Velaris brand. The terms “we”, “our”, and “us” refer to Velaris within these terms and conditions.

2. Eligibility

By using this website, you declare that you have the legal capacity to enter into a contract, or that you are using this website under the supervision of a parent or legal guardian where permitted by applicable law.

3. Use of the Website

You agree:

Not to use the website for unlawful, fraudulent, or abusive purposes
Not to interfere with the proper functioning of the website
Not to attempt unauthorized access to any part of the website
Not to use the website in violation of applicable laws and regulations

We reserve the right to suspend or restrict access to the website in the event of non-compliance with these terms.

4. Products

We strive to present the products offered for sale as accurately as possible.

However, minor variations may exist, particularly regarding colors, visual rendering, or certain characteristics, depending on the screens and devices used.

We reserve the right to modify, suspend, or discontinue any product at any time, as well as to limit available quantities.

5. Pricing and Payment

Prices displayed on the website are shown in the currency applicable to the relevant market. They may be changed at any time, provided that the price charged is the one displayed at the time the order is confirmed.

Payment is made online using the payment methods offered at checkout. Transactions are secure and processed by recognized payment service providers.

6. Orders

Any order placed on the website becomes final once validated by the customer and accepted by Velaris.

A confirmation email summarizing the order details will be sent after validation.

We reserve the right to refuse or cancel any order for legitimate reasons, including suspected fraud, obvious pricing errors, or product unavailability.

7. Delivery

Delivery conditions, timeframes, and applicable fees are specified in our Shipping Policy, available on the website.

8. Right of Withdrawal and Refunds

In accordance with applicable regulations, you have the right of withdrawal under the conditions specified in our Refund Policy, available on the website.

9. Legal Warranty

Products benefit from the legal warranties provided under applicable regulations, including the legal guarantee of conformity and the warranty against hidden defects, in accordance with French consumer law.

10. Liability

We shall not be held liable for any indirect damages resulting from the use of the website or products, except where prohibited by applicable law.

11. Intellectual Property

All elements of the website (texts, images, logos, graphics, etc.) are protected by intellectual property laws.

Any unauthorized use is strictly prohibited.

12. Changes to the Terms

We reserve the right to modify these terms at any time. The new terms will take effect immediately upon publication on the website.

13. Governing Law and Dispute Resolution

These terms are governed by the laws applicable to consumers residing in France, without prejudice to any mandatory protective provisions that may apply.

In the event of a dispute, an amicable solution will be sought before any legal proceedings are initiated.